De Kracht Centrale - Renewable Energy Solutions in Rotterdam

De Kracht Centrale (The Power Hub) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our site and our renewable energy services, including solar panel installation, wind turbine maintenance, energy storage solutions, energy audits, and sustainable energy consulting. This policy is effective immediately for all users.

Information We Collect

We collect information about you in the following ways:

Information You Provide Directly: We collect information you provide directly to us, such as when you request a quote, schedule a service, contact us with questions, or create an account on our online platform. This information may include your name, address, phone number, email address, property details, and energy consumption information.
Information Collected Automatically: When you access and use our site, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
Information from Third Parties: We may receive information about you from third-party sources, such as marketing partners or lead generation services. We will only obtain this information if we have a legal basis to do so.

How We Use Your Information

We use your information for the following purposes:

Providing and Improving Our Services: To provide you with the renewable energy services you request, including solar panel installation, wind turbine maintenance, energy storage solutions, energy audits, and sustainable energy consulting. To improve our site and services, develop new features, and personalize your experience.
Communicating with You: To respond to your inquiries, provide customer support, send you updates about our services, and notify you about important changes to our policies.
Marketing and Promotion: To send you promotional emails and other marketing communications about our services and products. You can opt-out of receiving these communications at any time.
Analytics and Research: To analyze how our site and services are used, conduct research, and improve our understanding of our customers' needs and preferences.
Legal Compliance: To comply with applicable laws and regulations, and to respond to legal requests.

Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, website hosting providers, email marketing services, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Business Partners: We may share information with our business partners who offer complementary products or services. We will only share your information with these partners if you consent to such sharing.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety.
Other Users: If you participate in any interactive features on our site (e.g., forums, comment sections), your information may be visible to other users.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information transmitted online.
Implementing physical and logical security controls to restrict access to your information.
Training our employees on data security best practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights.

To exercise any of these rights, please contact us at:

De Kracht Centrale (The Power Hub) 42 Bloemendaal Street Rotterdam, South Holland, 3012XD NL

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your country. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable law.

Cookies

Our site uses cookies to improve your experience. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the effective date. Your continued use of our site after the effective date constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

De Kracht Centrale (The Power Hub) 42 Bloemendaal Street Rotterdam, South Holland, 3012XD NL